Five ways to place your order:
1. Online order:
- Click "products” tab to add products to your shopping cart.
- When you are ready to check out, click the shopping cart button on the top of the web page.
- You can choose creating an account or simply checking out with filling out customer information each time.
- For online purchasing, we accept PO or credit card (MasterCard®,Visa®, and American Express®)
- Email your orders to firstname.lastname@example.org
- Please don't include credit card information in emails.
- You will be contacted for detailed credit card or PO number information once we confirm your orders.
3. Fax: Fax orders to 619-810-0718
4. Telephone: Call Toll-free 866-706-2330
- To order you will be asked for the following information:
- Product catalog number, product name, product unit, and number of the specified unit.
- Shipping address, phone number, and Fax number (optional).
- Billing address, phone number, Fax number (if different from shipping address).
- Preferred shipping method
5. Purchase order: including PO number or detailed Credit Card information. Shipping and handling charge:
- $95/order for dry ice shipment;
- $35/order for standard overnight; upgrade to priority overnight for $45/order; $25/order for 2nd day;
- $80/order for International Priority.
6. Order policy:
- Your order will be processed and shipped as soon as it is approved.
- You will receive an order confirmation email after placing the order that includes information of your order number, ordered items, total cost, and your shipping address.
- Usually you may be expecting a 24-hour processing time before the shipment. Please note we do not ship out orders on Friday.Orders received on Friday will be shipped out in the morning of the following Monday.Please call us for special conditions in advance.
- For international orders by fax, to avoid any delay, please PRINT all addresses (shipping, billing, and email) in ENGLISH.
- We will notify you by Email, Fax, or Phone, if any of the products is back-ordered and when the products will be restocked and delivered.
- Orders delivered to California address will be charged with 7.75% sales tax.